*** THIS REFRESHER COURSE IS ONLY FOR INDIVIDUALS WHO HAVE TAKEN THE FULL COURSE WITHIN THE LAST CALENDAR YEAR ***
During Nonviolent Crisis Intervention refresher training, the emphasis is on early intervention and nonphysical methods for preventing or managing disruptive behavior. Participants will learn
- How to identify behaviors that could lead to a crisis.
- How to most effectively respond to each behavior to prevent the situation from escalating.
- How to use verbal and nonverbal techniques to defuse hostile behavior and resolve a crisis before it can become violent.
- How to cope with their own fear and anxiety.
- How to assess risk levels and consider the issues that impact decision making.
- How to use CPI's disengagement skills to avoid injury if behavior becomes physical.